Frequently Asked Questions
How do I place an order?
Browse products, add items to your cart, and proceed to checkout. You can pay with credit card, Apple Pay, Google Pay, or buy-now-pay-later options like Klarna and Afterpay.
Can I modify or cancel my order?
If the seller hasn't shipped yet, message them directly from your order page to request changes or cancellation. Once shipped, you'll need to wait for delivery and then initiate a return.
How do I track my order?
Go to Order History in your account. Once the seller ships your item, a tracking number and carrier will be displayed. Click the tracking number for real-time updates.
I received the wrong item. What do I do?
Take photos of what you received and message the seller through your order page. They're required to provide a free return label and send the correct item or issue a full refund.
Can I order from multiple sellers in one checkout?
Yes! Your cart can contain items from different sellers. Each seller will ship their items separately, so you may receive multiple packages.